Franchise Businesses Ltd

New Zealand’s premier multinational solution specialists

With extensive industry experience across two decades in business, FBL combine professionalism and flexibility to deliver property-related solutions.

We’re logistics experts, with a nationwide network of over 600 skilled and experienced contractors. From builders and sparkies through to landscapers and cleaners, we’ve got enough people power to facilitate your every need.

Let us take care of your requirements - at a competitive price and within a convenient time frame - while you take care of business!

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Our Partners & Clients

ANZ
Bunnings
Vodafone
Zenergy
Xero
Colliers
The Just Group
Gull
CBRE
Arches

About us

During FBL’s 20+ years in business, we’ve won numerous awards and expanded our offering across a multitude of services.

All 600+ of our skilled contractors are security-checked and receive ongoing training - and together they undertake more than a million tasks per annum. From building and installs through to carpet cleaning and lawn mowing, they do it all.

We obtain best value for each project through our understanding of suppliers, contractors and consultants in each sector. Plus, we’re always looking to enhance our offering with ongoing training, nationwide partner contracts and efficient systems.

Whatever your business needs, FBL are here to help you find your ideal solution.

Arches

Why choose us?

One point of contact

FBL’s Corporate Office oversees and coordinates all 600+ of our nationwide contractors, giving you a central point of contact available 24 hours a day, 7 days a week. That central point of contact, or an alternative nominated representative with the appropriate level of authority, will have direct access to all of our contractors via our customised job management and IT systems.

Sophisticated job management and IT systems

We’re committed to electronic data processing, which makes life easier for both our contractors and our customers. Our customised web based job management
system enables direct communication between FBL’s Corporate Office and each of our clients and contractors.

We track jobs in real time, meaning our customers enjoy accurate, timely information and reporting. Each of our contractors has 24/7 Internet access, enabling quick and frequent sending of job requests and updates.

Owner-operators have “skin in the game”

Our contractors’ livelihoods depend on their ability to deliver top-quality results and keep customers happy. As a result, they’re eager to please and take pride in the quality of their work and service.

Local supervision

Our regional managers oversee and inspect the standard of our work on a local basis, and resolve quality assurance issues quickly should they arise.

Extensive reporting capabilities

We can provide reports on service levels, health and safety, and any other matters you require information on as often as you need. Because our web based job management
system tracks jobs on a real time basis, reporting is both accurate and timely.

Easy payment and administration

FBL can work with your organisation invoicing requirements, alternately FBL offers centralised invoicing which offers invoices that cover all work performed in a given month, broken down by job and site. This will save you time and administration costs, as only one payment needs to be made and you can easily see all the jobs performed.

Training, health and safety, and risk management

All our contractors are comprehensively trained – following an extensive induction course they’re given support and
further instruction on an ongoing basis. They’re also security checked and OSH compliant, and FBL has public liability insurance of up to $10 million.

Professional and tidy appearance

All our contractors are fully security checked and carry ID badges. Our contractors are well presented and use only commercial-grade equipment.

Operations policy

FBL aspires to a paperless policy supported by customized web based solutions allowing instant information access, transparency, cost and time savings and business efficiencies.

Communications plan

FBL utilizes a range of communication tools between all parties it deals with, the best method of communication will be dependent on the situation. The tools encompass mobile, phone, email, FBL web portal, and a call centre.

Terms of trade

Payments and rates will be as per the standard FBL labour rates or as supplied for the relevant client’s contract.

Arches

Our services

The main services that FBL provides are set out below, but we pride ourselves on being flexible and are happy to discuss your specific requirements.

  • Commercial cleaning
  • One-off nationwide installs
  • Lawn, grounds and garden maintenance
  • Facility management
  • Rental management
  • Electrical services
  • Plumbing services
  • General building services
  • Building project management
  • Shop fitouts
  • Landscaping
  • Section tidy-ups
  • Carpet care
  • Pest control

We offer nationwide coverage, central billing, sophisticated job management systems and a 24-hour 0800 service (1800 outside of NZ).

By taking a client-focused approach, we make doing business with us easy – so you can run your business with ease.

Contractors required

We’re looking for contractors nationwide in the following fields:

  • Electricians
  • Plumbers
  • Painters
  • Plasterers
  • Flooring
  • Handymen
  • Builders
  • Lawnmowing and gardening services

It's a fantastic opportunity for anyone interested in working with a professional, trusted property solutions specialist.

If you’re well presented, take pride in your business, have a strong Health and Safety policy and Public Liability insurance - plus a clean record


- please fill in the form and Contact us.

Our people

FBL are governed by an independent Board of Directors, each with decades of commercial and industry experience.

Our Corporate Office in Auckland houses a dedicated management team of around 35 support and operations staff, who are responsible for liaising with our customers and supporting our contractors.

  • Logan Sears

    Chief Executive Officer

    Logan has been in his leadership role at FBL for over 17 years, and enjoys being directly involved with the business and its operations on a day-to-day basis.

    Logan oversees the recruitment of FBL’s contractors and staff, and likes to lead by example through his energy and passion for the business. He believes in strong business systems and structure, and has significant senior management experience in both corporate and private sector business.

    Previously Logan was General Manager of Beresford Associates, responsible for the divestment programmes for Lion Nathan, DB Group and Freightways Group with a portfolio value of $500 million. He has also consulted to the credit recovery divisions of BNZ, Westpac Trust and ASB Bank (specializing in business units), and was also Managing Director of the New Zealand and Pacific divisions of J.L.W.Transact, the largest real estate company in the world. He’s married with two children.

    Nigel Wallace
  • Nigel Wallace

    Operations & Business Development Manager

    Nigel joined FBL in 2016 to further our Client Service offering, and has since moved into our Operations & Business Development Manager role.

    Previously, Nigel owned and run a successful franchise business for over 10 years with our sister company, Green Acres. Prior to this, he worked in various Sales and Production Management roles.

    Nigel is married with 2 children and enjoys the outdoors, spending time with his family camping and is a keen rugby and horse fan. He is also a Volunteer Rural Fireman for his local community.

    Nigel Wallace
  • Peter Allan

    Contracts Manager

    Peter has been with FBL for two years now. Peter draws on over a decade of contracts management ranging from Mining and Marine to Civil and Construction. Peter is a passionate boatie, he has three children and during his time off enjoys the outdoors with his family.

    Nigel Wallace
  • Kate Callender

    Chief Financial Officer

    Kate has been with FBL since 2016 and oversees the finance and customer experience teams. She has worked in finance for 15 years across various industries and has a Bachelor of Accounting and a professional membership with CPA Australia.

    Kate is married with 2 young daughters and in her spare time she enjoys mountain biking, vegetable gardening and a glass of good wine.

    Nigel Wallace
  • Donna Balle

    Health & Safety Administrator

    Donna has been with Franchised Business Group for 12 years, initially in practical cleaning and theory training, including health and safety for all services. For the past 4 years Donna’s focus has been in the improvement, growth and culture of the company’s health and safety procedures and processes.
    Donna is responsible for the health and safety and well being of FBL Ltd.

    Donna is completing the Health and Safety in Construction Program to gain NZ Certificate in Workplace Health & Safety Practice Level 3.

    Certification achieved towards this are:
    - Leadership in Health and Safety
    - Health and Safety in Contracting
    - Accident and Investigation NZQA Level 4
    - Health and Safety Representative
    - Safety Excellence for Leaders
    - Mental Health First Aid

    Nigel Wallace
  • Jade Mano

    Quality Control / Contracts Support

    Jade brings knowledge from experience in a variety of roles, from a Sales & Customer Service Perspective.

    With extensive knowledge of our systems, processes and developments, Jade works alongside our contractors to assure that the Quality of the work being undertaken for our clients is paramount.

    Nigel Wallace
  • Annette West

    Operations & Accounts Support

    Annette oversees the Finance and Administration support for FBL, bringing over 12 years of experience in client relationship and operations with some world leading service providers. She actively contributes towards looking after all day to day activities. Annette has a passion for communication and is actively involved in The International Toastmasters.

    Nigel Wallace

Contact us

It’s easy and affordable to have the best in the business taking care of your business.

Get in touch with our friendly team today using the contact form below – we’d be happy to answer your questions or provide a personalised quote.

Under no circumstances will FBL knowingly pass on any information about any client or visitor to any other party.

Arches
Franchise Businesses Limited

Unit 8, 49 Sainsbury Road, Mount Albert, Auckland 1025, NZ
PO Box 41271, St Lukes, Auckland, NZ

Free: 0800 803 203
E: admin@fbl.co.nz